Shipping and Pickup
**IMPORTANT**FREE SHIPPING PROMOTION POLICY
For products eligible for a free shipping promotion, Lion Fitness may cover shipping costs up to a maximum amount.
If no maximum shipping allowance is specified in the product description or promotion details, Lion Fitness will cover shipping costs up to a maximum of $1,000 CAD.
Any shipping costs exceeding the applicable shipping allowance will be the responsibility of the customer.
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SHIPPING INFORMATION – LION FITNESS
We offer several delivery options across Canada to provide the best service possible.
FREE SHIPPING PROMOTION – THE PRO BUNDLE & THE SUPREME BUNDLE
We cover up to $400 in shipping costs for The Pro Training Bundle and The Supreme Bundle anywhere in Canada.
How it works
- Add The Pro Bundle or The Supreme Bundle to your cart.
- During checkout, different shipping options will appear.
- If one of the options is $400 or less, select “Promo Shipping: The Pro” or “Promo Shipping: The Supreme”.
- If all options exceed $400, an invoice for the difference will be sent and must be paid before the order is shipped.
Important
To qualify for this promotion, your cart must contain only The Pro Bundle or The Supreme Bundle.
If you would like to add additional items, please place a second separate order.
Shipping costs can be calculated by adding the products to your cart and entering your address.
LION FITNESS TRUCK DELIVERY
Estimated delivery time: 2–7 days.
This service includes:
- Door delivery
- Delivery by our own trucks
- Delivery scheduling in advance
Important
Delivery is made to the door or garage only.
Our drivers do not enter homes or buildings.
Lion Fitness is not responsible for delays caused by:
- Weather conditions
- Traffic
- Logistical delays
- Events beyond our control
POLICY – DELIVERY CANCELLATION OR ABSENCE
When a delivery is confirmed, it involves:
- Full preparation of the order
- Route planning
- Dispatching our delivery team
If a customer cancels at the last minute or is not present at the scheduled delivery time, a fee equal to 10% of the total order will be charged.
These fees cover:
- Driver travel
- Order preparation and handling
- Rescheduling a new delivery
A new delivery date will not be scheduled until these fees are paid.
SHIPPING WITH CARRIERS (UPS, FEDEX, GLS, CANPAR, ETC.)
Processing and preparation time: 2–4 business days.
Small parcels
Typically shipped within 2–3 business days.
Large equipment
May require 3–4 business days before being handed to the carrier.
Important
Carrier delivery times begin only after the order has been processed and handed to the shipping company.
All deliveries require a signature upon receipt.
Once your order ships, you will receive an automatic email with tracking information.
GROUP DELIVERY – SAVE ON SHIPPING
Group delivery reduces transportation costs by combining multiple deliveries in the same region.
Benefits
- Reduced shipping costs
- Delivery by our own trucks
- More environmentally efficient logistics
Delivery timeframe
Group deliveries typically occur within approximately two weekends after your order.
Service areas
This service is available only in certain regions.
If the option does not appear during checkout, contact us with:
- Your address
- The items you wish to purchase
We will verify if your area qualifies.
REGIONAL EXCLUSIONS AND SHIPPING LIMITATIONS
Some shipping offers, promotions, or delivery options may not be available in certain regions.
Excluded regions may include:
- Newfoundland and Labrador
- Northwest Territories
- Nunavut
- Yukon
These exclusions do not necessarily apply to all orders or all shipping methods. Availability may vary depending on the products ordered, the delivery address, and the shipping option selected at checkout.
If the cost of shipping an order is unusually high or exceeds the amount covered by the selected shipping option or promotion, Lion Fitness reserves the right to contact the customer to request payment of a portion of the shipping fees before the order is shipped.
If the customer does not agree to pay the additional shipping fees, Lion Fitness reserves the right to cancel and refund the order.
WAREHOUSE PICKUP – 7 DAYS A WEEK
You may also pick up your order at our warehouse in Laval.
How it works
- Place your order online.
- Our team prepares your order.
- You will receive an email once your order is ready.
You can then schedule a pickup time.
